Privacy Policy

We may collect the following types of information:

Personal Information

When you place an order, register an account, request a quotation, subscribe to our newsletter, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Company Name (if applicable)
• GST Number (if applicable)
• Payment Details (processed securely through payment gateways)
• Order History
• Communication Records

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Date & Time of Visit
• Pages Visited
• Referral Source
• Website Usage Data

This information helps us improve website performance and user experience.

Your information may be used for the following purposes:

• Processing and confirming your orders
• Delivering purchased products
• Providing customer support
• Sending order updates and shipping notifications
• Responding to inquiries
• Managing warranties and product-related services
• Improving our website and services
• Preventing fraud and unauthorized activities
• Complying with legal obligations
• Sending promotional emails (only with your consent)

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze visitor behavior
• Personalize your shopping experience
• Enhance website security

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

We do not store your complete debit card, credit card, banking, or UPI credentials on our servers.

All payment transactions are processed securely through trusted third-party payment gateways using industry-standard encryption technologies.

Parthvi Lab specializes in:

• IGI Certified Lab-Grown Diamonds
• Diamond Rings
• Earrings
• Pendants
• Necklaces
• Bracelets
• Wedding Bands
• Custom Diamond Jewelry

Every effort is made to ensure that product descriptions, pricing, specifications, and images are accurate. Minor variations in color, size, or appearance may occur due to photography, screen settings, or handcrafted manufacturing.

To process your orders, we collect shipping-related information including:

• Recipient Name
• Delivery Address
• Contact Number

This information is shared only with trusted logistics and courier partners for order fulfillment.

If you create an account with us:

• You are responsible for maintaining the confidentiality of your password.
• You agree to notify us immediately if you suspect unauthorized access.
• We are not responsible for losses resulting from unauthorized use of your account caused by negligence.

With your permission, we may send:

• New Product Announcements
• Exclusive Offers
• Promotions
• Discounts
• Newsletters
• Educational Content

You may unsubscribe at any time using the unsubscribe link included in our emails.

We do not sell or rent your personal information.

We may share information only with:

• Payment Service Providers
• Shipping & Logistics Partners
• Website Hosting Providers
• Government Authorities (where legally required)
• Legal Advisors
• Fraud Prevention Agencies

All third parties are required to protect your information.

We retain personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Enforce our agreements

After the retention period, data is securely deleted or anonymized.

We implement industry-standard security measures including:

• SSL Encryption
• Secure Hosting
• Firewall Protection
• Access Controls
• Regular Security Monitoring

Although we strive to protect your data, no online transmission can be guaranteed to be 100% secure.

Our website may include links or integrations with third-party services such as:

• Payment Gateways
• Social Media Platforms
• Analytics Providers
• Courier Tracking Services

We are not responsible for the privacy practices of third-party websites.

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Restrict processing
• Request a copy of your information
• Object to certain processing activities

To exercise these rights, please contact us.

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting on this page.

We encourage users to review this page periodically.

If you have any questions regarding this Privacy Policy, please contact: